Desktop Engineer

 
Job Description 

Responsibilities

  • Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008
  • Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal Services
  • Install, upgrade, support and troubleshoot Web Server related problems running on JBOSS, Tomcat, IIS, Web Sphere, etc.
  • Interact with numerous computer platforms in a multi-layered client server environment
  • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems
  • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
  • Troubleshooting network connectivity in a LAN/WAN environment
  • Requesting and coordinating vendor support
  • When the restoration is beyond the scope of the Desktop Support Administrator the Desktop Support Administrator will escalate the issue/problem to proper tier3 support team member
  • Develop trends by monitoring and analysing incoming calls, problems and support requests

 
   

About Us

If you want something new, you have to stop doing something old.

Its time to pull up the anchors and set for the sail to the new harbour, where you would be ready to unleash your power of creativity and come up with kickass ideas to develop applications and dare to explore new avenues and join forces with an open house of over enthusiastic bunch of young minds!

Do drop in your resume or walk in if you have the following technical attributes and your head full of ideas with a burning desire to make a mark for yourself.

We are equally excited in looking forward for that meeting with you, over a cup of coffee or a glass of beer.

For more info please visit http://www.gyanmatrix.com/