Operations Manager

Job Description 


  • Requirements gathering, design, architecture development, business case development, product/service delivery and procurement of IT infrastructure.
  • Identify trends, root causes and remediation of infrastructure issues and implement necessary changes of process improvement plans.
  • Supervise, manage and evaluate our IT operations personnel.
  • Manage external vendor partnerships and contracts.
  • Overseeing administration of WAN; Windows, web servers, Citrix servers, SAN infrastructure and Enterprise SQL environment.
  • Helpdesk support, staffing and software deployment.
  • Understand and deploy backup schemas for the Datacenters, facilities and remote users.
  • Develop, document and implement event recovery and disaster recovery programs and plans.
  • Support and deploy VMware infrastructure to reduce server footprint at the datacenter and facilities.
  • Responsible for network switches, firewall hardware and network circuits across the enterprise.
  • Analyze business trends and procedures as it relates to SaaS models, automate performance, create metrics and quality standards; analyze, design and support implementation of state of the art solutions applying knowledge of industry benchmarking, standards and systems for network uptimes and security and compliance.
  • Perform regular system capacity planning to ensure that infrastructure is adequate to handle the requirements of near-term growth, and is aligned with long-term plans.
  • Responsible for research and technology innovation practices across the organization
  • Built-in security functions and services of application infrastructure components: MS Active Directory, MS IIS, MS BizTalk Server, MSMQ and MS Exchange. Work with the KP Security team on SSAE16 certification, PCI and ISO 27001 methodologies and compliance.


About Us

If you want something new, you have to stop doing something old.

Its time to pull up the anchors and set for the sail to the new harbour, where you would be ready to unleash your power of creativity and come up with kickass ideas to develop applications and dare to explore new avenues and join forces with an open house of over enthusiastic bunch of young minds!

Do drop in your resume or walk in if you have the following technical attributes and your head full of ideas with a burning desire to make a mark for yourself.

We are equally excited in looking forward for that meeting with you, over a cup of coffee or a glass of beer.

For more info please visit http://www.gyanmatrix.com/